Spotlight On : Inspector Yang

Name: Yang Gu
Qualifications: National Cert in Carpentry, LBP
Years in the building industry: 12
Area Serviced: Auckland North West

What led you to become a building inspector, and what do you enjoy most about the job?

My path to becoming a building inspector started after more than a decade of hands-on experience in the construction industry, working on both residential and commercial projects. Spending so many years on-site gave me a sharp eye for detail and a deep understanding of how buildings are constructed. This naturally led me to building inspection, where I could use my expertise to ensure every project meets the highest standards of quality and safety. What I enjoy most about the job is knowing that I’m playing a key role in protecting homeowners and property developers by ensuring their investments are secure. It’s incredibly fulfilling to be part of a process that helps maintain the integrity and longevity of the buildings in our communities. Every day brings new challenges, and I find it deeply rewarding to contribute to the overall safety and quality of the built environment.

How do you build trust with clients during an inspection, especially when they might be anxious about potential issues?

I build trust by being open and approachable. I make sure to clearly explain the inspection process, listen carefully to their concerns, and communicate my findings in a straightforward way. By focusing on practical solutions and maintaining a calm approach, I help ease any worries they might have.

What’s the most valuable lesson you’ve learned in your career, and how has it shaped the way you conduct inspections today?

The most valuable lesson I’ve learned is the importance of attention to detail and thorough documentation. Having seen many homes with faults or damage and helped to resolve them for worried owners, I know that every small detail can have a big impact. This experience has shaped my approach, ensuring that I meticulously document my findings and consider all aspects of a property. This leads to more accurate and reliable inspections.

Are there any common misconceptions about building inspections or the role of a building inspector that you’d like to address?

One common misconception is that building inspections are solely about finding faults. In reality, inspections are much more than that—they’re about ensuring the safety, integrity, and overall quality of a property. They also highlight the positive aspects, which can be reassuring for clients. Another misconception is that new or near-new buildings don’t need an inspection if they’re still under builder warranty. Some people think that the warranty alone guarantees everything is up to standard, but builder warranties often only cover the minimum standards required by council. There can be areas not covered by these warranties or additional issues that arise, which is why a thorough inspection is so important. We look beyond the basic requirements to identify potential concerns and ensure a higher level of quality, giving clients peace of mind and confidence in their property.

What skills or traits do you think are essential for someone in your role?

Key skills for a building inspector include a keen eye for detail, strong analytical abilities, and excellent problem-solving skills. Effective communication is also crucial for explaining findings clearly and offering actionable advice. Traits such as integrity, reliability, and a deep understanding of building codes and standards are essential for conducting accurate and trustworthy inspections. Additionally, having a good knowledge of houses in New Zealand is important, as it helps in understanding local construction practices and addressing specific issues relevant to the region. Combining these skills and traits ensures that inspections are thorough, accurate, and valuable to clients.

How would you describe the team culture at Red LBP?

The team culture at Red LBP is collaborative and supportive. We prioritise open communication and teamwork, which helps us tackle challenges effectively and ensures that everyone’s ideas are valued. There’s a strong focus on professional growth and continuous improvement, with plenty of opportunities for training and development. The atmosphere is positive and inclusive, fostering a real sense of camaraderie and mutual respect. This collaborative environment not only enhances our work but also makes Red LBP a great place to be part of a dedicated and skilled team.

What is the best piece of advice you would give to people buying a home?

Thoroughly research and inspect the property before finalising your purchase. Make sure you get a detailed building inspection to uncover any potential issues that might not be immediately visible. Understanding the condition of the property and any potential repairs or maintenance needed can save you from unexpected costs and help you make an informed decision.